Dell Complaint

Dell Complaint

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no help at all


dell is nothing more than a scam they do not help or give any "support" at all
all they do is hang up on you make excuses
I have had this issue with dell for well over a year trying to get help on various issues ( all covered by warranty I paid for)
rather sad when I know more than these alledged trained techs who do nothing but waste your time
many calls all you do is repeat yourself over and over again, sometimes you get stuck on mute for hours ( record is 11 hours of silence on mute)
many just hang up on you
there supervisors do exactly the same as does there escalations dept.
they claim they treatment received is not acceptable than 1 minute later do exactly the same thing

rather fascist if you ask me
should not have to spend weeks or months trying to get an issue fixed and making hundreds of calls and hung up pn thousands of times


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