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Dell Complaint - Never buy anything from this company!
Dell Complaint

Dell Complaint


ds21's Picture Reviewed by ds21

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Never buy anything from this company!


Dell Tablet Venue 11 will not charge consistently. This problem arose after a few months of ownership. I sent the tablet in and Dell claimed to have fixed the charger port, however, it still will not charge. I have not been able to use tablet for several months and I haven't even owned the device for a year (received it for Christmas 2013). Now I have to send the device in again and they have to reload my motherboard and I will lose my windows 8; however, they claim that this is my problem even though if the device would charge correctly in the first place I would not have to send the device in to get repaired; which is resulting in losing my windows 8. Secondly, you would assume that the company's founder (who is from the highly patriotic state of Texas) would have a call center in America so when people who purchased his product called in for assistance they could understand what the technological support individual was saying. Do not buy anything from dell you will highly regret your decision. If I can save a few individuals from making this mistake and the constant headaches and stress I have experienced with my dell tablet and the lack of understandable communication from their support team, then I will feel like all the frustration is not a total waste of time.


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