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Dell Complaint - Lemon Laptop Vostro1510 - Dell Vostro 1510 Laptop
Dell Complaint

Dell Complaint

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Lemon Laptop Vostro1510 - Dell Vostro 1510 Laptop


Less than 1 month ago, I purchased a Dell Vostro 1510 laptop direct through Dell's website. I have had only very limited available use of this product as typically the display is black. I have spent hours and hours on the phone with unknowledgeable service techs without result. This is a brand new product that has not worked correctly since day 1 and I would asked for a replacement without satisfaction. The best I got was a promise that an on-site service tech would contach me within 24 hours for an appt. No response. I am frustrated beyond control and would at minimum like the contact that I can voice my complaint too. No response there either.

Refer to tech service #1031311612 and #1031195828


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Comments


hudsonHM says: (9 years ago)
 0
I bought a Dell laptop 15 months ago (Inspiron 1520) and also had problems from the get go. It has been sent in 3 times (new mother board, hard drive). I have had the keys fall off and had to be sent a new keyboard. I am self-employed and use my laptop to get my job done. This laptop has cost me money with all the problems I have had - time spent on tech support and time sent in to get fixed. I have had many different laptops for work but this one has been horrible. I may just give up and buy a new one since this one has cost me so many work hours!




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