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Dell Complaint - Customer Service in general
Dell Complaint

Dell Complaint

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Customer Service in general


I recieve laptop-2-22-13-- problems of the start-after trying to get person to understand english-they diagnose problem-needed optical drive-they wanted to send tech to repair-noway not on pruduct that is brand new--this call was 1hr 45 min--then another 2 hours to get them to issues a pick up ticket--pretty BAD-the thing is I'm not exaggerating-you cannot make this up---i ask for customer service in U.S. cannot do that-How about a call back instead of being on hold n after getting someone-put on hold several times--they beat you to death til you give up---i love for a dell EXCECTIVE to call there 800 number n deal with there own customer service--


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