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Dell Reviews

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  • Dell SCROOGED Me



    An Open Letter to the CEO of Dell Hi Michael, We bought a computer as a Christmas Gift for our son from your online store this past November. You notified us today, you will not be able to deliver our sons Christmas Gift until next year. We could understand if Santas Sleigh broke down, but it would have been nice to know sooner, as it is now too late to order another computer from somewhere else in time for Christmas. Originally, our sons Christmas Gift was to be delivered by 12/7, then 12/15. Then, you had to cancel the order because of some snafu. One of your Elves was nice enough... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • Dell has great customer service



    I had a three year warranty on my Dell laptop and near the end of that warranty my computer started to experience some problems due to general wear and tear. The hinge for the lid was becoming weak and the keyboard was dirty and in need of a new one. I talked to Dell online via chat who immediately had a tech support person TO MY HOUSE within 3 days! He fixed all m problems - very satisfied with this customer service compared to awful customer service given by other companies *cough APPLE *cough... Thanks Dell! More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    jnottingham13's Picture   jnottingham13    0 Comments   Comments
  • @DellCares



    Hi, my name is Lorna and I work for Dell. If you need assistance, please contact @DellCares via Twitter, or on Facebook at http://apps.facebook.com/dellfeedback/. You may also contact Dell’s Live Chat … we have Technical Support, Order Status & Support, Solutions Station (Fee based Software Support) and Dell Preferred Account assistance: http://www.dell.com/content/topics/segtopic.aspx/sales_chat_index_masthead?c=us&cs=19&l=en&s=dhs&%7Elt=popup More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    LornaAtDell's Picture   LornaAtDell    0 Comments   Comments
  • Customer Service Win



    I was concerned about how Dell's customer service would be, because I knew they outsourced, however, I also knew reviews were somewhat decent. Besides a slight Indian accent, my only problem is that they were too thorough, and I mean that. I got calls once a day to ensure my problem was resolved. Also, I got emails, checking to be sure there were no more problems. When a part failed, I called, and the next day a man was available with the part to fix it who came to my place of work to fix it in front of me. If there are any other issues, the technician will look at it. Of course... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    apocalypse31's Picture   apocalypse31    0 Comments   Comments
  • very bad customer service and "tech" support



    hi all i have got a dell inspiron 1545 laptop i have had it for 5 months now in the last month i have had to have a replacement battery as it stopped charging a placement charger as that went as well and the latest in dell crap hardware the hard drive i had it "repaired" by a so called engineer and when i got it back it had a funny smell,scratched and smudged screen and scratched base now anyone with a brain who knows how to use a screwdriver knows that the screwdriver goes on the screw but not these prats they decided to scratch the hell out of it before... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    ihatedellUK's Picture   ihatedellUK    1 Comments   Comments


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